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Reviews

/Reviews
Reviews2019-01-16T11:32:45-04:00
Service Rated ★★★★★ 5 based on 96 customer reviews!
5 1

★★★★★
5 5 1
Really liked the experience, easy to work with!!! I would buy again from the awesome people!!! I would highly recommend to friends and family. Rock on guys.

★★★★★
5 5 1
We had a flat on I-74. Joes got to us quick, blocked our car w his truck and changed the tire in no time. Then led us back to Bloomington and got us to where we could get the tire repaired. Friendly, helpful and professional. Thanks!

★★★★★
5 5 1
We had a great experience using Joe's towing. Both Kevin and Rick were so knowledgeable, polite and considerate. They helped us out by towing our motorhome with the big truck and our trailer with our car on it with the smaller truck from the side of I-74, in the dark, to Greg's Repair in Champaign. Those two men made a couple of old people feel comfortable in a bad situation!

★★★★★
5 5 1
Tow truck driver went above and beyond to help us poor out of town souls find someone to look at our car on a Sunday, great service decent price

★★★★★
5 5 1
Very satisfied. The car was picked up here in Pekin this afternoon to go to a dealership in Peoria. The driver was friendly and very helpful.! I have used Joe's Towing in the past and have nothing negative to say about them.

★★★★★
5 5 1
Normally I hate dealing with towing companies they always take forever and are a pain in the a$$ to deal with. However! Even though joes towing did take about 40 minutes to actually get to me away from the ETA they gave me the guy who came to tow my car was actually an angel! The previous night we tried jumping my car and couldn't get it to turn over. When Tim got there this morning instead of just automatically giving me a tow he asked what happened and as soon as I told him he knew what happened. He pulled out a generator, jumped and started my car, told me to go to interstate battery and that I needed a new battery. I was so relieved because I thought it was something computerized. Long be hold when I arrived at interstate battery the mechanic told me that my battery was "deader than a fried chicken" thank you tim so much for being so helpful to two very helpless college girls from out of town!

★★★★★
5 5 1
The office staff person was very friendly (and sympathetic!) and provided a realistic wait time based on the load of requests. The driver (Tim) was equally as nice and provided some valuable follow-up information if we had any further difficulties.

★★★★★
5 5 1
I have used Joe's for the past 12 years. I have been happy every time we had to use them. No one honestly ever wants to use a Towing service(Because that means their vehicle let them down) but when we do I always use JOE'S! Clean cut and polite drivers. Fair pricing and very quick response time.

★★★★★
5 5 1
Very fast and knowledgable about the problem with my vehicle, Timmy was the driver and i would highly recommend them, especially if he's your driver

★★★★★
5 5 1
I was reading other reviews of Joe's Towing in regards to everyone being so rude there. I found this to be the COMPLETE opposite. I almost want to go blow out another tire today just to hang out with the driver of the tow truck. He was really funny and even shared his banana nut bread with me because I told him I was hungry 🙂 He made a bad situation rather enjoyable.

★★★★★
5 5 1
This is the second time I have used this company. First time AAA called them on my behalf and the second time Toyota Roadside. Both times I was amazed at how quick they were and how professional. This last time they arrived within 20 minutes, knew right where to go (even though it was a new subdivision), and they were great at communication. A shout out to Jeff who changed my flat in record time. Thanks Guys! Would highly recommend this company to anyone!

★★★★★
5 5 1
Really liked the experience, easy to work with!!! I would buy again from the awesome people!!! I would highly recommend to friends and family. Rock on guys.

★★★★★
5 5 1
I locked my keys in my car, and Joe's Towing is who my insurance sent for Roadside Assistance. It took a little while for them to arrive, but Kevin was very nice and had my car unlocked in under 5 minutes.

★★★★★
5 5 1
I am very grateful for the prompt, helpful, knowledgeable, and kind service provided to me today by the kind person who jump started my vehicle.

★★★★★
5 5 1
Conditions were really bad the day I needed to be towed, but they came in a reasonable time. I was a sobbing mess and they helped me figure everything out and even offered to drive me home. Never was placed on hold when I need to call. All very nice people and a good price too considering how much help I needed. Highly recommend using this service. I've heard some bad reviews but personally for my first time in a situation like such I was pleased.

★★★★★
5 5 1
Jerry was extremely flexible with our destination request when he really could have refused. Thanks

★★★★★
5 5 1
Robert was awesome. He arrived early and was super friendly and easy to talk to. All around great employee who clearly knows his stuff and is great with customers. I also spoke with a man and a woman over the phone who were very helpful, but didn't catch their names. Thank you Joe's!

★★★★★
5 5 1
In bad snow storm, they got to us in a fair and reasonable time, took care of towing us out of snowdrift with great care and professionalism. Great company to call!

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