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Reviews

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Reviews2019-09-26T09:07:17-04:00
Service Rated ★★★★★ 5 based on 96 customer reviews!
5 1
breanna higgins
breanna higgins
01:21 22 Oct 19
Robert Hays
Robert Hays
03:45 17 Oct 19
My grand father owns it
Miranda Gharst
Miranda Gharst
14:39 07 Oct 19
I realized I locked my keys in my car when I was leaving work. I called Joes Recovery tow company. It was 5 o’clock on a Sunday evening. They answered the phone immediately, told me they were sending a guy and he arrived within 20 minutes. The driver, Rich maybe (Rick) got in my vehicle in 5 minutes. Only charged me $60. Total time 30 minutes! My time is valuable and I appreciate how speedy they were.
Dawn Anderson
Dawn Anderson
15:03 01 Oct 19
A coupe times I've been stranded roadside and my insurance has called them and they've come quickly and been very helpful!
Tenn Ali
Tenn Ali
16:34 22 Sep 19
Caleb Friedrich
Caleb Friedrich
04:03 17 Sep 19
Nate Cottrell
Nate Cottrell
18:44 08 Sep 19
Thanks so much for towing my car and having me pay $300 to get it out on the same day!!!!
Suzanne Wyman
Suzanne Wyman
09:11 26 Aug 19
My son's car died on the highway coming from Buffalo. I googled tow trucks in the area and came across Joe’s Towing Company. Dispatcher was attentive and informative and the wait for the tow truck was not long at all. I highly recommend using them they were great to begin with
Joss Batler
Joss Batler
16:16 25 Aug 19
Joe’s Towing Company is Super professional and very nice! Fair rates! I would 100% use again and I recommend for anyone who needs towing services.
Kim Hays
Kim Hays
14:41 20 Aug 19
Very friendly and competent. Came quickly. A big relief as I was stranded in an interstate.
jamie hopper
jamie hopper
20:59 17 Aug 19
They always come and get you pretty fast
Well Hung
Well Hung
16:35 11 Aug 19
Super nice and friendly people
James Browning
James Browning
08:34 06 Aug 19
I spoke to the lady over the phone and she was very nice and patient with me. My car had a flat tire and the guy was able to change it less than 20 minutes. Call Joe’s towing company for roadside assistance.
Guy M. Titus
Guy M. Titus
06:14 06 Aug 19
Joe is very professional and pleasant. Reasonable prices. I have used him twice for both my cars and he has gone above my expectations. Highly recommend his service. He is a 5 star guy.
Robert Conrad
Robert Conrad
22:04 04 Aug 19
Benjamin Stevens
Benjamin Stevens
03:10 04 Aug 19
I use Joe's towing for when my reserved spot at my apartment building is being taken up by someone who does not belong there. I haven't used any of their services personally besides that, but they are good for what I need them for. They are almost always there within 30 minutes and I have the spot I paid for back in no time. I don't like doing it, as I know it is expensive to get your car back. But hey. Just park where you're supposed to in the first place.
michelle schweizer
michelle schweizer
13:23 18 Jul 19
Kyle provided such excellent service. He was so courteous and friendly and extremely knowledgeable!!! He arrived promptly and diagnosed the problem within a few minutes. We needed a new battery and he had one on his truck and has us back up and one our way so quickly. EXTREMELY EFFICIENT!!!! I will recommend Joe's Towing and Kyle to anyone who might need these services. 🙂
Chris Coats
Chris Coats
19:58 11 Jul 19
Travis was an amazing young man! He went above and beyond to transport our vehicle safely. Despite his extremely busy day he still treated us with kindness and compassion. Even sent pictures assuring us the vehicle arrived safely at its destination. So thankful for this young man. Thank you Travis!
jeannieteenie weenie
jeannieteenie weenie
18:36 10 Jul 19
It’s usually not a pleasure when one needs towing but Joe's Towing made my day. Friendly Steven arrived on time, in a clean truck which assured me the company takes pride in vehicles, including my own. He went above and beyond to help me and my disabled vehicle. Those with complaints on here are directing their frustration at the wrong entity. It costs money for towing, it's not their fault vehicles breakdown. Can't recommend them enough. Thanks!!
Brian Hitch
Brian Hitch
21:59 09 Jul 19
Employees will go out of their way to get the problem fixed if they need to
Alex Gataric
Alex Gataric
07:51 28 Jun 19
My wife was locked out of her car. They were there in 20 minutes and had it open in less than five minutes. Excellent service.
Andrew Crossman
Andrew Crossman
00:55 15 Jun 19
Kevin was the one that was assigned to my hook. He arrived and went right to work. He addressed the tow, made a few quick adjustments and we was off. I have been in the field industry for many years. Delt with many drivers, I’d never take the time to respond to a survey. But I’ll give credit where it’s due. What a empolyee you guys have. Boiling stress from the situation I was in, to a guy who ensured he would get me and my truck truck home. He landed my truck in a tight residential drive perfect ! Thanks for everything Joes towing and what a great friendship created, keep it up Kevin!!
Ryan Hinton
Ryan Hinton
02:41 12 Jun 19
kelley ellis
kelley ellis
15:49 07 Jun 19
Super nice and courteous customer service. Great onsite service! Thank you!!
Daniel Wolfe
Daniel Wolfe
01:22 02 Jun 19
Great service, my car was in a spot that is usually tricky to find but I was located with ease. Travis took care of everything and was very nice and professional. Would definitely use again.
Keith Winkler
Keith Winkler
00:00 23 May 19
Great towing experience. Had a flat on my new Charger. Kevin took care of it like it was his own car. Kevin, your the man! Thanks again.
Ky Williams
Ky Williams
10:37 07 May 19
Tim the old guy was great he care out and helped me get in my car and he was really kind and genuinely happy to help me . Thanks Tim I really appreciate it brother . 💯💪🏽
Michele Pedler
Michele Pedler
12:33 06 May 19
Great experience, staff and management went WAY above and beyond!!!!!!!!!!!!
Carrie Smock
Carrie Smock
18:33 29 Apr 19
The driver was awesome. He called to let me know about what time he would be to the vehicle and he actually was there about 15 mins earlier then he had stated. The only issue that i had was i was quoted one price and they told the driver another price
Conservative Hippie
Conservative Hippie
17:10 29 Apr 19
Great service! Kevin B is the BEST!!!!!
haley burton
haley burton
22:11 19 Apr 19
The guy they had come out was absolutely awesome and ithe tow was even covered by my insurance. I would recommend to anyone needing a tow in the Pekin/Peoria area.
Samantha Green
Samantha Green
01:27 17 Apr 19
Tracy Evans
Tracy Evans
02:30 08 Apr 19
Great place to get a vechile towed.
Jonathan Armstrong
Jonathan Armstrong
01:52 03 Apr 19
My 1963 Chevy Corvair would not start after work. After several attempts to get it started, I finally called Country Financial for roadside assistance; they sent Joe's Towing to help. I am sure glad they did. Mike was Awesome!!! He showed up quickly and was more gental with my car than I am. If you are ever in need of a tow, be sure to ask for Mike when you call Joe's Towing. Thanks again Mike!!!
Jason Heitz
Jason Heitz
14:50 26 Feb 19
Always a pleasure working with this organization. Very prompt and professional!
christell frausto
christell frausto
21:44 31 Jan 19
We were stranded at Bradley University. The driver helped us push out car out in the snow and ice so he could tow it. Joe's towing went above and beyond to get us out of the freezing temperatures. Thank you!
Siobhan Mauthe
Siobhan Mauthe
21:08 29 Jan 19
When my company told me they were going to tow my broke down truck from Angola IN to Morton IL I thought it was going to be a disaster, and to add to it my company wanted me to ride along for the 300 mile run. As a young woman, the idea of riding in a wrecker with a guy I don't know for 300 miles did not appeal to me and made me uncomfortable. But, I was really impressed when Thomas arrived to rescue my truck, he is a safe and professional driver, even through the rough winter storm on the toll road, and he never made me feel uncomfortable. Thank you for getting my truck and I back home safely.
Becky Smith
Becky Smith
19:35 17 Jan 19
Amazing customer service! Kyle came to my rescue yesterday evening when my car died at the gas station. He was so kind, helpful, compassionate and professional. Can’t say enough good about the outstanding customer service he delivered. And the price was very reasonable too. Will highly recommend Joe’s. Thank you!!!
12longz
12longz
05:52 19 Dec 18
Love this company wouldn't use anyone else
Kel 5Gaeusbc99
Kel 5Gaeusbc99
00:05 12 Nov 18
These guys are really nice and friendly people! Quick response time and honestly the prices are not bad. Had to have my van towed today due to mechanical issues. 5 out of 5 will definitely be towed by these guys again!
Tim K
Tim K
00:50 07 Jul 18
Very fast and knowledgable about the problem with my vehicle, Timmy was the driver and i would highly recommend them, especially if he's your driver
Jennie Calhoon
Jennie Calhoon
21:58 29 Jun 18
Barb White
Barb White
15:20 11 May 18
The office staff person was very friendly (and sympathetic!) and provided a realistic wait time based on the load of requests. The driver (Tim) was equally as nice and provided some valuable follow-up information if we had any further difficulties.
Ashlie Hunt
Ashlie Hunt
23:56 02 Apr 18
Laurie Zadlo
Laurie Zadlo
04:45 23 Mar 18
Geico contacted them to come and jump my car. Ive never been to Peoria and I was stuck after an all day exam. I didn’t catch the driver’s name, but he came sooner than was expected and was super nice. Thanks for the help and advice - I did get a new battery!
James Dejonge
James Dejonge
06:13 20 Mar 18
My new Freightliner crapped out on me the usual issues eec code shut the engine down. The crew from Peoria Illinois got right out and took care of everything while I wated in the warm wrecker. Great service thanks!
Rachel Ropp
Rachel Ropp
00:08 16 Jan 18
Robert was awesome. He arrived early and was super friendly and easy to talk to. All around great employee who clearly knows his stuff and is great with customers. I also spoke with a man and a woman over the phone who were very helpful, but didn't catch their names. Thank you Joe's!
Sherry Cleveland
Sherry Cleveland
02:05 16 Dec 17
We had a great experience using Joe's towing. Both Kevin and Rick were so knowledgeable, polite and considerate. They helped us out by towing our motorhome with the big truck and our trailer with our car on it with the smaller truck from the side of I-74, in the dark, to Greg's Repair in Champaign. Those two men made a couple of old people feel comfortable in a bad situation!
Karla Walker
Karla Walker
02:44 09 Nov 17
Jason was great. Very professional yet personable. Even tried to see if he could get the hood up before towing. (Broke latch cable). Glad my insurance company hired these guys and would recommend.
Tt Charlie
Tt Charlie
18:46 08 Nov 17
Cheryl Sturgill
Cheryl Sturgill
14:54 06 Sep 17
Very nice tow driver, Rick, and helpful.
Ryan Hinton
Ryan Hinton
22:49 01 Jul 17
ren hang
ren hang
07:49 27 Jun 17
Jerry was extremely flexible with our destination request when he really could have refused. Thanks
Clayton Mace
Clayton Mace
19:05 11 Jun 17
Tow truck driver went above and beyond to help us poor out of town souls find someone to look at our car on a Sunday, great service decent price
Brent Smallwood
Brent Smallwood
06:29 08 Jun 17
Great service.
Allison Burnham
Allison Burnham
02:10 17 May 17
Exhaust pipe came loose on the edge of town and they came to tow the car pretty quickly 🙂 I'm glad my insurance selected this company.
Brooke Heinkel
Brooke Heinkel
21:04 17 Dec 16
Conditions were really bad the day I needed to be towed, but they came in a reasonable time. I was a sobbing mess and they helped me figure everything out and even offered to drive me home. Never was placed on hold when I need to call. All very nice people and a good price too considering how much help I needed. Highly recommend using this service. I've heard some bad reviews but personally for my first time in a situation like such I was pleased.
Superman42.0 Garden, Figs, & more
Superman42.0 Garden, Figs, & more
02:52 23 Oct 16
Great, thanks for helpin us out in time of need
Alan Sivell
Alan Sivell
03:41 04 Oct 16
We had a flat on I-74. Joes got to us quick, blocked our car w his truck and changed the tire in no time. Then led us back to Bloomington and got us to where we could get the tire repaired. Friendly, helpful and professional. Thanks!
Kiersten Sheary
Kiersten Sheary
14:59 24 Sep 16
Normally I hate dealing with towing companies they always take forever and are a pain in the a$$ to deal with. However! Even though joes towing did take about 40 minutes to actually get to me away from the ETA they gave me the guy who came to tow my car was actually an angel! The previous night we tried jumping my car and couldn't get it to turn over. When Tim got there this morning instead of just automatically giving me a tow he asked what happened and as soon as I told him he knew what happened. He pulled out a generator, jumped and started my car, told me to go to interstate battery and that I needed a new battery. I was so relieved because I thought it was something computerized. Long be hold when I arrived at interstate battery the mechanic told me that my battery was "deader than a fried chicken" thank you tim so much for being so helpful to two very helpless college girls from out of town!
Rhiannon Jo
Rhiannon Jo
23:20 04 Sep 16
I locked my keys in my car, and Joe's Towing is who my insurance sent for Roadside Assistance. It took a little while for them to arrive, but Kevin was very nice and had my car unlocked in under 5 minutes.
CRISTEN J. FRANKEL
CRISTEN J. FRANKEL
16:41 18 Feb 16
I am very grateful for the prompt, helpful, knowledgeable, and kind service provided to me today by the kind person who jump started my vehicle.
Wade Schmidgall
Wade Schmidgall
20:57 09 Feb 16
Top notch company have used their services dozens of times each job I was impressed with professionalism and service.
Robert Stocker
Robert Stocker
19:53 29 Jul 15
Very satisfied. The car was picked up here in Pekin this afternoon to go to a dealership in Peoria. The driver was friendly and very helpful.! I have used Joe's Towing in the past and have nothing negative to say about them.
Erma Rosling
Erma Rosling
22:44 07 May 14
Really liked the experience, easy to work with!!! I would buy again from the awesome people!!! I would highly recommend to friends and family. Rock on guys.
Tara D
Tara D
20:00 14 Feb 14
In bad snow storm, they got to us in a fair and reasonable time, took care of towing us out of snowdrift with great care and professionalism. Great company to call!
Justin Bellas
Justin Bellas
16:03 14 Jan 14
I have used Joe's for the past 12 years. I have been happy every time we had to use them. No one honestly ever wants to use a Towing service(Because that means their vehicle let them down) but when we do I always use JOE'S! Clean cut and polite drivers. Fair pricing and very quick response time.
Diane Vespa
Diane Vespa
21:39 25 Sep 13
This is the second time I have used this company. First time AAA called them on my behalf and the second time Toyota Roadside. Both times I was amazed at how quick they were and how professional. This last time they arrived within 20 minutes, knew right where to go (even though it was a new subdivision), and they were great at communication. A shout out to Jeff who changed my flat in record time. Thanks Guys! Would highly recommend this company to anyone!
Kelli March
Kelli March
16:34 27 Feb 13
I was reading other reviews of Joe's Towing in regards to everyone being so rude there. I found this to be the COMPLETE opposite. I almost want to go blow out another tire today just to hang out with the driver of the tow truck. He was really funny and even shared his banana nut bread with me because I told him I was hungry 🙂 He made a bad situation rather enjoyable.
Brian w
Brian w
01:53 08 Dec 12
Great people priced the same as the others
Harker Worsley
Harker Worsley
16:11 11 Jun 12
Thanks for making a long-terrible-awful situation less long-terrible-awful.
Joseph Holt
Joseph Holt
23:59 10 Dec 11
Very Professional Crew. Feel safe with crew.

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