Reviews | Joe's Towing

Rated ★★★★★ based on 192 customer reviews!

AchotiLove

23:11 03 Jun 20

Alexis Dockery

22:14 03 Jun 20

Kyle Mitchell

17:02 03 Jun 20

D Batley

01:10 02 Jun 20

Brian Kotarski

17:41 01 Jun 20

Needed a jump or a tow, wasn't sure which. They offer to try a jump first and send a tow truck only if the jump didn't work, and I would only have to pay for one or the other. Joe's has helped me out multiple times (I need to get a new car) and every driver is friendly and professional. The person answering the phone is easy to understand and willing to explain the details of what's steps are going to take place as well as the prices before the work is done. The price is never a surprise at the end.

James Marchigiiani

17:29 01 Jun 20

Tim was professional and a great person to spend a long ride with I highly recommended Joe’s towing.

Kenneth Ruffin

15:39 01 Jun 20

Matt Priester

14:05 01 Jun 20

Daniel Alcorn

18:54 31 May 20

Kyle Dyke

15:15 31 May 20

Sheila Green

22:05 29 May 20

Michael Walk

17:31 29 May 20

Marchan Adkins

17:30 29 May 20

The serviceman came equipped to handle every possible situation. He was extremely courteous and efficient!

Bambi Morrison

17:44 28 May 20

Mary Rich

10:57 28 May 20

Valerie Ambrose

17:26 27 May 20

Samantha Lasky

15:58 27 May 20

Dave Vandergriff

23:42 26 May 20

Excellent service and very professional. The customer service lady (Sara) was very nice and helpful. The tow truck drive was extremely professional and did his job very well. I highly recommend Joe's Towing.

brent vanhoveln

18:40 26 May 20

Daniel Williams

22:19 23 May 20

Came and got my truck on time good price I own a towing company in St. Louis he towed my tractor and trailer for a fair price I will use again if I’m in the area thanks Joe From Express Towing St. Louis MO

Aaron Elgin

18:15 23 May 20

Eric Struck-Platt

18:28 22 May 20

Shauna Tresslar

01:11 22 May 20

Shawn Sellers

21:26 21 May 20

amandalram

17:51 21 May 20

Fast and friendly. Made an embarrassing experience a little less so!

Floyd Riley

00:31 21 May 20

The gentleman was nice professional and very good at his job

Bryce Johnson

22:03 20 May 20

Helped turn a bad situation into a decent one. Good people working there and very friendly.

diane myers

16:19 20 May 20

Charles Cresci

00:47 20 May 20

REBECCA PABST

20:12 18 May 20

Kodie rescued my daughter and me from our flat tire that occurred on the interstate. It was pouring rain, and he was super nice, kind, & helpful. Very thankful for the quick and friendly service!

Brandi Houston

19:01 18 May 20

David Suarez

18:36 18 May 20

Renee Mathews

17:26 18 May 20

Curtis Squires

20:01 16 May 20

Jason Long

23:24 15 May 20

The tow guy was friendly and did a very good job. I wish I could remember his name

Melody Wilson

20:00 11 Apr 20

I had to have my car towed to a mechanic, and Joe's towing is who my insurance set me up with. They told me it would be about an hour before the tow operator could get to me, which was fine, but within 30 minutes they arrived. I have to say that the tow truck operator was very friendly, courteous, and professional. I would definitely recommend them to anyone

Zahra Shiehee

18:03 01 Apr 20

Best pizza ever

Jason Blumstein

05:39 22 Mar 20

One of the best around, if I need a tow best bet is I'm calling Joe's. Staff is great all good at their jobs. Really go that extra mile for ya. Can't say that about most of the tow company's out today, but they at Joe's do. Highly recommend this place, for all your needs, they will be fast and do it right each time you need them. Hands down the best.

Tanya Lanham

12:23 19 Mar 20

Joe's was there within 20 minutes. The person that came was extremely nice and very helpful. I think he was great.

Ryan Hinton

00:20 19 Mar 20

Carrie Smock

20:17 13 Mar 20

Martha Herrera

00:47 08 Mar 20

Joe Tyderek

21:43 01 Mar 20

Qwick service and knowledgeable staff.

Wyoneda Harvey

07:11 22 Feb 20

They were very nice and helpful and very understand answer all our questions we were from out of town and had a flat tire and need the car towed went above and beyond the call of duty God bless them in the way they blessed us

Aaron

18:23 15 Feb 20

Super quick tow and very relatable people. Was really impressed with the service.

Devin Glosser

19:19 14 Feb 20

Best tow operation in town. Hands down. Dont waste time with other companies around town.

Lori Strube

21:05 10 Feb 20

Karl Clermont

20:16 10 Feb 20

They're fast and efficient! I locked myself outta my bus a Freightliner. The Normal Police could not get me in so I called Joe's and they knew what to do. You can tell why they are a police tow

Patrick Zimmerman

04:16 06 Feb 20

Guy Smiley

17:27 28 Jan 20

Joe is the coolest tow truck driver I ever met.

Katie Siuda

21:08 14 Jan 20

It is always fantastic having your wrecked car towed! Lol! They were very nice though.

Aerial Tipton

18:31 02 Jan 20

Great price great customer service very generous ppl very recommend

Peggy Gay

01:23 02 Jan 20

Good service. A new guy was being trained. Both guys were very nice. I would called them again when needed

Didier Ngoma

14:38 24 Dec 19

Alberta Torres

02:19 11 Dec 19

Personal were very kind and helpful

Jenny Kravetz

04:53 20 Nov 19

Fast response!! Very professional! Highly recommend!!

Sally Hamon

12:33 16 Nov 19

Dispatcher was right on about the wait time, appreciated that. Also, when the man didn't have the correct size tool, he was up front about it and visited with me while we waited for another truck to arrive. When it turned out I needed a new tire Tim let me follow him to the nearest tire dealer. What could have been a bummer of an afternoon was made nicer by these men! Thanks!

Pepperjack Steak

20:56 11 Nov 19

Linda Hampton

22:37 04 Nov 19

amanda s

20:32 28 Oct 19

Tim was fast & friendly

Matthew Woodmancy

14:57 25 Oct 19

Alli Leacock

17:23 24 Oct 19

Driver was friendly and very helpful, jumped my car within minutes so it didn’t even need to be towed.

breanna higgins

01:21 22 Oct 19

Robert Hays

03:45 17 Oct 19

My grand father owns it

Miranda Gharst

14:39 07 Oct 19

I realized I locked my keys in my car when I was leaving work. I called Joes Recovery tow company. It was 5 o’clock on a Sunday evening. They answered the phone immediately, told me they were sending a guy and he arrived within 20 minutes. The driver, Rich maybe (Rick) got in my vehicle in 5 minutes. Only charged me $60. Total time 30 minutes! My time is valuable and I appreciate how speedy they were.

Dawn Anderson

15:03 01 Oct 19

A coupe times I've been stranded roadside and my insurance has called them and they've come quickly and been very helpful!

Tenn Ali

16:34 22 Sep 19

Caleb Friedrich

04:03 17 Sep 19

Nate Cottrell

18:44 08 Sep 19

Thanks so much for towing my car and having me pay $300 to get it out on the same day!!!!

Suzanne Wyman

09:11 26 Aug 19

My son's car died on the highway coming from Buffalo. I googled tow trucks in the area and came across Joe’s Towing Company. Dispatcher was attentive and informative and the wait for the tow truck was not long at all. I highly recommend using them they were great to begin with

Luke Miles

16:16 25 Aug 19

Joe’s Towing Company is Super professional and very nice! Fair rates! I would 100% use again and I recommend for anyone who needs towing services.

Kim Hays

14:41 20 Aug 19

Very friendly and competent. Came quickly. A big relief as I was stranded in an interstate.

jamie hopper

20:59 17 Aug 19

They always come and get you pretty fast

Well Hung

16:35 11 Aug 19

Super nice and friendly people

James Browning

08:34 06 Aug 19

I spoke to the lady over the phone and she was very nice and patient with me. My car had a flat tire and the guy was able to change it less than 20 minutes. Call Joe’s towing company for roadside assistance.

Guy M. Titus

06:14 06 Aug 19

Joe is very professional and pleasant. Reasonable prices. I have used him twice for both my cars and he has gone above my expectations. Highly recommend his service. He is a 5 star guy.

Robert Conrad

22:04 04 Aug 19

Benjamin Stevens

03:10 04 Aug 19

I use Joe's towing for when my reserved spot at my apartment building is being taken up by someone who does not belong there. I haven't used any of their services personally besides that, but they are good for what I need them for. They are almost always there within 30 minutes and I have the spot I paid for back in no time. I don't like doing it, as I know it is expensive to get your car back. But hey. Just park where you're supposed to in the first place.

michelle schweizer

13:23 18 Jul 19

Kyle provided such excellent service. He was so courteous and friendly and extremely knowledgeable!!! He arrived promptly and diagnosed the problem within a few minutes. We needed a new battery and he had one on his truck and has us back up and one our way so quickly. EXTREMELY EFFICIENT!!!! I will recommend Joe's Towing and Kyle to anyone who might need these services. 🙂

Chris Coats

19:58 11 Jul 19

Travis was an amazing young man! He went above and beyond to transport our vehicle safely. Despite his extremely busy day he still treated us with kindness and compassion. Even sent pictures assuring us the vehicle arrived safely at its destination. So thankful for this young man. Thank you Travis!

jeannieteenie weenie

18:36 10 Jul 19

It’s usually not a pleasure when one needs towing but Joe's Towing made my day. Friendly Steven arrived on time, in a clean truck which assured me the company takes pride in vehicles, including my own. He went above and beyond to help me and my disabled vehicle. Those with complaints on here are directing their frustration at the wrong entity. It costs money for towing, it's not their fault vehicles breakdown. Can't recommend them enough. Thanks!!

Brian Hitch

21:59 09 Jul 19

Employees will go out of their way to get the problem fixed if they need to

Alex Gataric

07:51 28 Jun 19

My wife was locked out of her car. They were there in 20 minutes and had it open in less than five minutes. Excellent service.

Andrew Crossman

00:55 15 Jun 19

Kevin was the one that was assigned to my hook. He arrived and went right to work. He addressed the tow, made a few quick adjustments and we was off. I have been in the field industry for many years. Delt with many drivers, I’d never take the time to respond to a survey. But I’ll give credit where it’s due. What a empolyee you guys have. Boiling stress from the situation I was in, to a guy who ensured he would get me and my truck truck home. He landed my truck in a tight residential drive perfect ! Thanks for everything Joes towing and what a great friendship created, keep it up Kevin!!

Ryan Hinton

02:41 12 Jun 19

kelley ellis

15:49 07 Jun 19

Super nice and courteous customer service. Great onsite service! Thank you!!

Daniel Wolfe

01:22 02 Jun 19

Great service, my car was in a spot that is usually tricky to find but I was located with ease. Travis took care of everything and was very nice and professional. Would definitely use again.

Keith Winkler

00:00 23 May 19

Great towing experience. Had a flat on my new Charger. Kevin took care of it like it was his own car. Kevin, your the man! Thanks again.

Ky Williams

10:37 07 May 19

Tim the old guy was great he care out and helped me get in my car and he was really kind and genuinely happy to help me . Thanks Tim I really appreciate it brother . 💯💪🏽

Michele Pedler

12:33 06 May 19

Great experience, staff and management went WAY above and beyond!!!!!!!!!!!!

Carrie Smock

18:33 29 Apr 19

The driver was awesome. He called to let me know about what time he would be to the vehicle and he actually was there about 15 mins earlier then he had stated. The only issue that i had was i was quoted one price and they told the driver another price

Conservative Hippie

17:10 29 Apr 19

Great service! Kevin B is the BEST!!!!!

haley burton

22:11 19 Apr 19

The guy they had come out was absolutely awesome and ithe tow was even covered by my insurance. I would recommend to anyone needing a tow in the Pekin/Peoria area.

Samantha Green

01:27 17 Apr 19

Tracy Evans

02:30 08 Apr 19

Great place to get a vechile towed.

Jonathan Armstrong

01:52 03 Apr 19

My 1963 Chevy Corvair would not start after work. After several attempts to get it started, I finally called Country Financial for roadside assistance; they sent Joe's Towing to help. I am sure glad they did. Mike was Awesome!!! He showed up quickly and was more gental with my car than I am. If you are ever in need of a tow, be sure to ask for Mike when you call Joe's Towing. Thanks again Mike!!!

Jason Heitz

14:50 26 Feb 19

Always a pleasure working with this organization. Very prompt and professional!

christell frausto

21:44 31 Jan 19

We were stranded at Bradley University. The driver helped us push out car out in the snow and ice so he could tow it. Joe's towing went above and beyond to get us out of the freezing temperatures. Thank you!

Siobhan Mauthe

21:08 29 Jan 19

When my company told me they were going to tow my broke down truck from Angola IN to Morton IL I thought it was going to be a disaster, and to add to it my company wanted me to ride along for the 300 mile run. As a young woman, the idea of riding in a wrecker with a guy I don't know for 300 miles did not appeal to me and made me uncomfortable. But, I was really impressed when Thomas arrived to rescue my truck, he is a safe and professional driver, even through the rough winter storm on the toll road, and he never made me feel uncomfortable. Thank you for getting my truck and I back home safely.

Becky Smith

19:35 17 Jan 19

Amazing customer service! Kyle came to my rescue yesterday evening when my car died at the gas station. He was so kind, helpful, compassionate and professional. Can’t say enough good about the outstanding customer service he delivered. And the price was very reasonable too. Will highly recommend Joe’s. Thank you!!!

12longz

05:52 19 Dec 18

Love this company wouldn't use anyone else

Kel 5Gaeusbc99

00:05 12 Nov 18

These guys are really nice and friendly people! Quick response time and honestly the prices are not bad. Had to have my van towed today due to mechanical issues. 5 out of 5 will definitely be towed by these guys again!

Tim K

00:50 07 Jul 18

Very fast and knowledgable about the problem with my vehicle, Timmy was the driver and i would highly recommend them, especially if he's your driver

Jennie Calhoon

21:58 29 Jun 18

Barb White

15:20 11 May 18

The office staff person was very friendly (and sympathetic!) and provided a realistic wait time based on the load of requests. The driver (Tim) was equally as nice and provided some valuable follow-up information if we had any further difficulties.

Ashlie Hunt

23:56 02 Apr 18

Laurie Zadlo

04:45 23 Mar 18

Geico contacted them to come and jump my car. Ive never been to Peoria and I was stuck after an all day exam. I didn’t catch the driver’s name, but he came sooner than was expected and was super nice. Thanks for the help and advice - I did get a new battery!

James Dejonge

06:13 20 Mar 18

My new Freightliner crapped out on me the usual issues eec code shut the engine down. The crew from Peoria Illinois got right out and took care of everything while I wated in the warm wrecker. Great service thanks!

Rachel Ropp

00:08 16 Jan 18

Robert was awesome. He arrived early and was super friendly and easy to talk to. All around great employee who clearly knows his stuff and is great with customers. I also spoke with a man and a woman over the phone who were very helpful, but didn't catch their names. Thank you Joe's!

Sherry Cleveland

02:05 16 Dec 17

We had a great experience using Joe's towing. Both Kevin and Rick were so knowledgeable, polite and considerate. They helped us out by towing our motorhome with the big truck and our trailer with our car on it with the smaller truck from the side of I-74, in the dark, to Greg's Repair in Champaign. Those two men made a couple of old people feel comfortable in a bad situation!

Karla Walker

02:44 09 Nov 17

Jason was great. Very professional yet personable. Even tried to see if he could get the hood up before towing. (Broke latch cable). Glad my insurance company hired these guys and would recommend.

Tt Charlie

18:46 08 Nov 17

Cheryl Sturgill

14:54 06 Sep 17

Very nice tow driver, Rick, and helpful.

Ryan Hinton

22:49 01 Jul 17

ren hang

07:49 27 Jun 17

Jerry was extremely flexible with our destination request when he really could have refused. Thanks

Clayton Mace

19:05 11 Jun 17

Tow truck driver went above and beyond to help us poor out of town souls find someone to look at our car on a Sunday, great service decent price

Brent Smallwood

06:29 08 Jun 17

Great service.

Allison Burnham

02:10 17 May 17

Exhaust pipe came loose on the edge of town and they came to tow the car pretty quickly 🙂 I'm glad my insurance selected this company.

Brooke Heinkel

21:04 17 Dec 16

Conditions were really bad the day I needed to be towed, but they came in a reasonable time. I was a sobbing mess and they helped me figure everything out and even offered to drive me home. Never was placed on hold when I need to call. All very nice people and a good price too considering how much help I needed. Highly recommend using this service. I've heard some bad reviews but personally for my first time in a situation like such I was pleased.

Superman42.0 Garden, Figs, & more

02:52 23 Oct 16

Great, thanks for helpin us out in time of need

Alan Sivell

03:41 04 Oct 16

We had a flat on I-74. Joes got to us quick, blocked our car w his truck and changed the tire in no time. Then led us back to Bloomington and got us to where we could get the tire repaired. Friendly, helpful and professional. Thanks!

Kiersten Sheary

14:59 24 Sep 16

Normally I hate dealing with towing companies they always take forever and are a pain in the a$$ to deal with. However! Even though joes towing did take about 40 minutes to actually get to me away from the ETA they gave me the guy who came to tow my car was actually an angel! The previous night we tried jumping my car and couldn't get it to turn over. When Tim got there this morning instead of just automatically giving me a tow he asked what happened and as soon as I told him he knew what happened. He pulled out a generator, jumped and started my car, told me to go to interstate battery and that I needed a new battery. I was so relieved because I thought it was something computerized. Long be hold when I arrived at interstate battery the mechanic told me that my battery was "deader than a fried chicken" thank you tim so much for being so helpful to two very helpless college girls from out of town!

Rhiannon Jo

23:20 04 Sep 16

I locked my keys in my car, and Joe's Towing is who my insurance sent for Roadside Assistance. It took a little while for them to arrive, but Kevin was very nice and had my car unlocked in under 5 minutes.

CRISTEN J. FRANKEL

16:41 18 Feb 16

I am very grateful for the prompt, helpful, knowledgeable, and kind service provided to me today by the kind person who jump started my vehicle.