Trusted Roadside Assistance in Central Illinois
First of all - WOW what a great towing company with FANTASTIC tow truck drivers!I was in Bloomington/Normal going to top off my diesel fuel around 6:30pm on a Friday night before heading to Chicago- when suddenly I lost all power (steering,brakes,alt charging to batteries ! Found my serpentine belt broke & two pulleys seized up!Not from the area & not a safe area too, I googled towing service & saw Joes Towing!I read the reviews&looked at there location & made the call!The truck showed up in about 15 minutes!Best call I ever made because now I call them my HEROS!My first experience with everybody at Joes Towing was FANTASTIC from beginning to end!My first tow was with Calib( Very professional & friendly) back to my daughters apartment to stay the night & find a mechanic in the morning! Calib went beyond his duties & after hearing my days events in hell,, he recommended a local repair shop(Twin City Garage,Normal Il.)! So in the morning I didn’t hesitate to call Joes Towing again to take me to the repair shop!Got Cody this time(what a great friendly guy)!To end this long review I’ll say we in the Chicago area need Joes Towing & Recovery as well as the drivers Calib & Cody! Oh by the way I hope the next time I break down, Joes can service my call no matter were I’m at!Don’t call anyone else - I guarantee they are the best & most reliable!I give them 10 stars plus 10 more!
14:33 21 Apr 21
My wife’s car broke down at one of busiest intersections in Normal at 7:30 AM. Cops called Joe’s. MIKE was the truck operator who picked up the car. He was absolutely on the ball, running to get the car picked up. I met him around the corner to settle up. He first put jumper on it and got it started. Nothing but helpful, courteous and professional. I will Definitely be calling joe’s again in any situation needing a tow, AND requesting MIKE, if possible 😀
01:46 21 Apr 21
My car wouldn't start as I was leaving the grocery store. I called Joe's to have it towed to a mechanic shop. The representative I talked to on the phone was very friendly and suggested it might just be the battery. She offered to have her service technician come out and test it and bring a replacement battery just in case. It took just under an hour for the technician to arrive, but he checked the car and sure enough, the battery was shot. He quickly replaced it and had me back on the road in about 15 minutes. He was very friendly and I was pleased overall with the results.
17:35 10 Apr 21
Excellent service. Friendly, professional & very willing to answer questions. Very down to earth. I have used their services twice : each time recently. Will definitely be calling again for any service when I need it !! This company is now who I will call first of any other in Bloomington - Normal.
23:15 09 Apr 21
Shawn was on time and super friendly helped me out a great deal and had a great attitude. Good work!
20:31 06 Apr 21
This was one of the best dealings I haveHad in regards the towing. complete professionals ...thanksNeil .
17:41 26 Mar 21
The gentleman that towed my car was very nice and new what to do. Your company didn’t over charge me like the rest tried to
20:46 19 Mar 21
Joe’s Towing has (unfortunately!) come to my rescue twice. Both times, the drivers were kind, professional, and took great care of my car. The service was very prompt. I hope I will never need their services again, but if I do, I have great faith in their team.
00:06 17 Mar 21
My vehicle was stranded on the shoulder of I-55 in Bloomington, Illinois. I called Joe's Towing and the lady who took my call courteously listened to my distress and promptly sent someone to retrieve my truck and deliver it to a dealership. The tow driver and the dispatch lady kept in contact with me to keep me informed of the progress. I am so pleased with their help. This business certainly stands out for the professionalism of the people who work there.
21:33 16 Mar 21
Super quick and Eddy was personable and relatable. Very much appreciate Joes. Best in the business. Eddy is the man!
13:06 07 Mar 21
Battery was so dead it wouldn't jump. Joey delivered and installed a new one in our driveway quick and easy.
17:48 01 Mar 21
Top notch company have used their services dozens of times each job I was impressed with professionalism and service.
20:57 09 Feb 16