Trusted Roadside Assistance in Central Illinois
I called them for a tow because I was broke down on the Veterans Parkway. The phone call was great and she has a truck in the way fast! I knew it was the crank speed sensor that was going out on our jeep. They were going to tow it back to their lot for me but when the driver got there he mentioned most auto part stores will loan you tools to do small repairs. He towed me to the nearest auto parts store and luckily they had the part and I had it purchased and swapped out in 5 minutes. The tow driver finished writing the tow ticket as I just finished the repair. I jokingly said that I hoped it didn't die and not start again and he asked which way I was headed. His next stop was the same way I was headed so he said he would follow me as far as he could just in case I had trouble again. I would definitely call them again if I ever have an issue!!!
23:55 21 Sep 21
Joe’s was great! They were there within 30min. The driver, Ed I believe he said his name was, was very professional and respectful. Not only towards me but my vehicle as well! I was impressed with the care he showed getting the car ready to tow, getting to the destination and dropping it! Excellent job Ed!! Thank you JOE’s….if need be, I’ll call Joe’s again!
19:39 16 Sep 21
My car broke down on I-55 North about 10-15 miles outside of Chicago and I was forced to immediately exit I-55 and turn the engine off ASAP as an emergency. My repair shop (Kauth & Mayeur) in Peoria recommended I call Joe's Towing & Recovery to have the car towed back to their shop in Peoria. The receptionist Lindsey was polite and professional and promptly dispatched a tow truck to my location near S. Cicero Ave. and the tow truck arrived far sooner than I expected. The towing professional Bruce was highly competent and quickly had the car on his tow truck, then drove the car and myself back to Peoria at Kauth & Mayeur. Bruce then asked how I was returning to my home, then voluntarily offered me a ride, even though it was well after routine work hours. Clearly, this was far beyond what anyone has a right to expect.Bottom line: It doesn't get any better than this. Don't outthink it - these are professional people who care and will help you in an emergency.
23:28 14 Sep 21
This service has rescued me 💕 on numerous occasions, they are professional, friendly, kind, and we chucke on occasion of how I got myself into this disaster again 🤣🤣Yesterday was Rotten egg odor from weeping battery, I never knew that a battery could reek so foul that the 3 of us could not figure out should we puke or Laugh !We laughed and I got car started to haul my rear to Intersta Battery to get a new oneThx you Gents for saving my butt once again ! 🙃
14:29 14 Sep 21
Have always had good luck with Joe’s, have always come to an agreeable price on tows and wench it can get expensive with wenches but they generally work with me.
18:00 02 Sep 21
Extremely easy to work with! Was able to get all details confirmed with a quick phone call. They were able to email the invoice and pay method online, and I didn't have to miss a minute of work! Super friendly and professional and will definitely use them again in the future (knock on wood, I hope I dont) but if I do, I will definitely be going through Joe's Towing again.
17:17 01 Sep 21
I have a Mazdaspeed Miata that requires extra care when being loaded on or off a flat bed. Joe’s is the most professional towing company I’ve ever used. If you have a lowered car or a car or value, feel safe in choosing Joe’s Towing. They will go the extra mile to insure your car makes it there in the same condition you left it.
22:08 31 Aug 21
Joe’s always pulls through when it comes to the unfortunate situations and they’re needed. Whenever we have issues with our fleet vehicles, it gets handled right when they’re involved.
19:39 31 Aug 21
Georgi the dispatcher was extremely friendly and very understanding of my predicament helped me with a quote and getting a truck to me..Andy the driver was just as friendly and accommodating he also went out of his way to get me to enterprise car rental after dropping my vehicle off..great job I’m glad to see that there are people who still care out here
21:01 24 Aug 21
Excellent service. Friendly, professional & very willing to answer questions. Very down to earth. Joe’s service is my first choice to call for any assistance & I have used their services 3 times so far this year . Will definitely be calling again for any service when I need it !! This company is now who I will call first of any other in Bloomington - Normal.
21:20 22 Aug 21
Car broke down with a water pump issue, owner came out and towed my car to a local auto care center. Extremely nice, hard working, and more than professional. Would recommend this to anyone!
21:12 16 Aug 21
Girl answering phone was friendly and knew her job well. The car was picked up and taken to auto repair shop. Will definitely call Joe's again if need be. Thank you Joe's!
23:45 15 Aug 21